Privacy Policy | InventoryOS

1. Who we are

InventoryOS is inventory, sales, expenses, barcode, dispatch and printing software for resellers. For this policy, “InventoryOS”, “we”, “us” and “our” means the InventoryOS service.

Contact: [email protected].

2. Personal data and business data we collect

Account dataName, email address, password hash, verification status, admin/suspension status and account timestamps.

Inventory dataProducts, descriptions, barcodes, active stock quantities, boxes, shelves, locations, movements and workspace settings.

Sales and recordsSales, refunds, expenses, receipts, corrections, revenue, profit and dashboard figures entered into InventoryOS.

Uploaded filesReceipt images, PDFs, shipping labels, cropped label files and other files uploaded to use the service.

Shipping-label email dataEmails and attachments you send or forward to your workspace shipping-label address, email subject and processing history, attachment hashes used to prevent duplicates, and cropped label files.

Printing dataPrinter preferences, label previews, print requests and QZ Tray signing information needed to send labels to supported printers.

Billing dataPlan, subscription status, Stripe customer/subscription IDs and billing events. InventoryOS does not store full card details.

Technical dataIP address, browser/device information, login events, error logs and last-seen activity used to secure and operate the service.

3. How we use data

To create and manage your InventoryOS account and workspace.
To provide inventory, stock movement, sales, refunds, expenses, barcode, dispatch and printing features.
To receive and process shipping-label attachments you choose to send to your workspace address.
To process subscriptions, billing states and plan access through Stripe.
To provide support, investigate bugs, prevent abuse and keep the service secure.
To improve InventoryOS using aggregated or operational usage information.

Shipping-label email import

Pro and Business workspaces can use a shared InventoryOS email address to receive shipping-label emails and attachments. You choose which emails to forward, either manually or using your email provider’s forwarding rules. InventoryOS does not connect to, search, read or change your mailbox.

Resend receives forwarded emails and makes them available for processing. InventoryOS downloads supported attachments, crops shipping labels and adds them to your workspace’s Dispatch Centre. Shipping labels may contain names, addresses, tracking references and other personal information about recipients. Forward only the information needed for dispatch.

InventoryOS stores cropped labels, email subjects, processing history and attachment hashes for this workflow. Verified forwarding-confirmation text may be shown to the workspace owner or admin to complete setup, and is removed from InventoryOS after seven days. Temporary local originals are removed after processing; received emails and attachments may also be retained by Resend under its service retention arrangements. Workspace members with access to Dispatch Centre can view the shared queue. We do not sell this information or use it for advertising.

Downgrading locks future imports but retains the address and existing labels. Upgrading can reactivate the address. Regenerating the address disables the old address; you must update forwarding rules. To stop forwarding entirely, remove those rules in your email provider. Contact us for help with data deletion.

4. Lawful basis

We normally process data because it is necessary to provide the service you request, to comply with legal obligations, or because we have a legitimate interest in operating, securing and improving InventoryOS. Where we rely on consent, for example for non-essential cookies if added later, you can withdraw that consent.

5. Who data is shared with

We only share data where needed to run InventoryOS, provide integrations, or meet legal requirements.

Stripe for subscription checkout, billing and payment status.
Resend to receive forwarded shipping-label emails and attachments and to send service emails.
Hosting, database, storage and security providers used to operate the service.
Legal or regulatory bodies where required by law.

InventoryOS is not affiliated with Vinted, eBay, Meta, Amazon, Google or Stripe unless specifically stated.

6. Storage, retention and deletion

We keep account and workspace data for as long as your account is active or as needed to provide the service. Uploaded files, inventory history, sales records and billing records may be kept after cancellation where needed for account recovery, legal, tax, security or dispute reasons.

You can request deletion of your account and associated workspace data by emailing [email protected]. Some records may be retained where we are legally required or have a legitimate reason to keep them.

7. Your rights

Depending on your circumstances, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. Contact us at [email protected] to make a request.

You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how your data is handled.

8. Security

We use measures such as HTTPS, password hashing, access controls, protected upload routes, workspace permissions and secret-key separation to protect your data. No system is completely risk-free, so you should use a strong password and keep your login details private.

9. Changes to this policy

We may update this policy as InventoryOS changes. The latest version will be available on this page with the updated date shown above.